Questions & policies

Frequently asked questions

Booking, preparing, and the studio’s policies. Anything else? Call (385) 644-6468 or text.

Where is Sage & Lash?

In a private home studio in Clearfield, Davis County, Utah. The studio address is shared when your appointment is booked.

I have never been before. How do I book?

Start with the first-visit phone call. Pick a time on the contact page and Mary will call you to talk through what you would like, then book your appointment. You can also call (385) 644-6468.

I am already a client. Can I book directly?

Yes. Use the current-client calendar and choose the calendar for your service.

What if I want more than one service?

Booking more than one service? Book one spot for each, so there is enough time for all of them.

How should I prepare for lash extensions?

Skip caffeine and other stimulants, take out contact lenses, remove eye makeup, do not curl your lashes, cleanse your lashes and lids, and avoid oil-based products. The full list is on the lash care page.

How often do I need a fill?

Every 2–3 weeks keeps a set looking full.

What is the cancellation policy?

Please give at least 24 hours’ notice to cancel or reschedule. Cancellations within 24 hours are charged 50% of the service, and no-shows are charged in full and may be asked to prepay future appointments. A card may be needed to hold your appointment.

What if I am running late?

Please arrive on time. If you are more than 15 minutes late you may be asked to reschedule, and a late-cancellation fee may apply.

Can I bring my kids or a friend?

To keep the studio calm and safe, please come on your own unless you have arranged it in advance.

What if I have allergies or sensitive skin?

Tell Mary before your service about any allergies, skin sensitivities or medical conditions, so every product used is a good fit for you.

How do I pay?

Cash, credit and debit cards, and mobile payments are accepted.

What if I am not happy with my result?

Contact Mary within 48 hours and she will do her best to put it right with a corrective service. Services already provided are not refundable.

Full policies are in the Terms & Conditions.

Ready when you are

New here? Book a short phone call with Mary first. Already a client? Book your service straight into her calendar.

Or call (385) 644-6468 or text.

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